Privacy policy

Privacy Policy for Cielo Fresh Foods

At Cielo Fresh Foods, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

Information We Collect

1. Personal Information:

   • When you make a purchase or create an account, we may collect personal information such as your name, email address, shipping address, phone number, and payment information.

2. Usage Data:

   • We collect information on how you interact with our website, including your IP address, browser type, access times, pages viewed, and the website you visited before navigating to ours.

3. Cookies and Tracking Technologies:

   • We use cookies and similar tracking technologies to enhance your experience on our website. You can control the use of cookies through your browser settings.

How We Use Your Information

1. To Process Transactions:

   • We use your personal information to process your orders, manage your account, and provide customer support.

2. To Improve Our Services:

   • We analyze usage data to improve our website, products, and services.

3. To Communicate with You:

   • We may use your contact information to send you updates, promotional materials, and information about your orders.

4. To Comply with Legal Obligations:

   • We may use your information to comply with applicable laws and regulations.

How We Share Your Information

1. Service Providers:

   • We may share your information with third-party service providers who assist us with order fulfillment, payment processing, and other business operations.

2. Legal Requirements:

   • We may disclose your information if required by law or in response to valid requests by public authorities.

3. Business Transfers:

   • In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free. Please take special care in deciding what information you send to us.

Your Rights

1. Access and Correction:

   • You have the right to access and correct your personal information held by us. You can update your information by contacting us at info@cielofreshfoods.com.

2. Opt-Out:

   • You may opt out of receiving promotional emails from us by following the unsubscribe instructions included in each email or by contacting us directly.

3. Data Deletion:

   • You can request the deletion of your personal information by contacting us at info@cielofreshfoods.com. Please note that we may retain certain information as required by law or for legitimate business purposes.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Cielo Fresh Foods
Email: info@cielofreshfoods.com